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SOUTHWEST FREE TEXTING UPGRADE
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To upgrade to an eligible plan, log in to your T-Mobile account, log in to your Sprint account, or contact customer care.Sprint customers on the Sprint MAX plan are also eligible. These include Magenta MAX, Magenta Plus, PlusUp, and ONE Plus, among others.

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Some T-Mobile rate plans are eligible for unlimited Full Flight Streaming (where available) Wi-Fi and texting on select flights to, from, or within the U.S.

Sprint customers on the Sprint ONE plan are also eligible. Those rate plans include Magenta and T-Mobile ONE plans, among others. You can watch and text to your heart's content.

Many T-Mobile rate plans are eligible for four full flight streaming (where available) sessions and unlimited one hour of streaming (where available) Wi-Fi and unlimited texting on select flights to, from, or within the U.S.

Get data and messaging free for being a T-Mobile customer! Data

International flights to and from the U.S.

T-Mobile In-Flight is offered on Gogo-enabled flights by several domestic carriers, such as:.

Start texting and browsing and enjoy your flight!.

If you don’t see the option to select a 1-hour session, you’ll have a full-flight session that won’t count against your 4 sessions per year.

A screen will appear stating that your Wi-Fi and texting has started to confirm you are connected.

Please ensure your phone is in Airplane Mode, Wi-Fi Calling is ON and try again if needed (it may take up to 2 minutes to receive the PIN in flight).

Airplane mode and Wi-Fi calling must be enabled to receive your One-Time PIN.

Your T-Mobile In-Flight benefit will only work on the device associated with your T-Mobile number.

Without access to the PIN, the user is unable to authenticate and unable to redeem your benefit. Rest assured it doesn't mean anyone has access to your account.

If you received this PIN and are not on a flight, someone has attempted to redeem the T-Mobile In-Flight benefit using your phone number.

If you switch airlines, you may be prompted to enter your One-Time PIN again.

If you received the One-Time PIN and started your T-Mobile In-Flight session, your device information will be saved for your next flight on that airline.

Entering the One-Time PIN onscreen will ensure that the person requesting use of the T-Mobile In-Flight benefit will be the one using it.

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Simply enter the PIN onscreen for verification and your T-Mobile In-Flight session will begin.

When you select Continue, a One-Time PIN will be sent via text message to the phone number you entered.

If further authentication is needed after you enter your T-Mobile or Sprint phone number, you'll see an onscreen message notifying you that a PIN is required to continue.When launching your T-Mobile In-Flight session, there is now a second layer of authentication using a One-Time PIN to make sure it's really you. See the One-Time PIN steps below for details. You may be prompted to enter a PIN at this stage.If prompted, enter the CAPTCHA letters and numbers in the box below it.Enter your T-Mobile or Sprint phone number.If you see a magenta T-Mobile exclusive screen, select Get Started. You won't see this page on all airlines.Select the T-Mobile benefit titled: In-Flight Connection On Us!.

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Most flights will have information on how to connect in the seat-back pocket.If you do not receive a pop up page, open your internet browser and type in to go to the homepage.You should receive a pop up page that allows you to select "Continue" to reach the Wi-Fi passes page.Make sure Wi-Fi Calling is set to Enabled or On.Place the device into Airplane mode and turn Wi-Fi on.Confirm you're on an eligible rate plan (see Supported Services below for details.).When Wi-Fi is available the Wi-Fi indicator above your seat will be lit or your captain will give you the go-ahead to start surfing and texting in flight. Some flights may offer Wi-Fi from gate to gate. You can use T-Mobile In-Flight Connection On Us whenever it is enabled on your flight, which is often when your plane reaches 10,000 feet or higher. Wi-Fi calling is enabled on your device, you've completed e911 address registration, and you've made at least 1 call using Wi-Fi calling with that device and SIM card.If you can't use Wi-Fi Calling, see Wi-Fi calling troubleshooting. You have a compatible Wi-Fi Calling-enabled device.You have an active and eligible T-Mobile or Sprint account.Follow the pre-flight setup to be prepared to use all available services while inflight. Your device needs to support Wi-Fi in order to use T-Mobile In-Flight and must support (and have enabled) Wi-Fi calling in order to send text messages while inflight, including the text message that includes your One-Time PIN. Most devices introduced after January 2015 are supported. What's included with T-Mobile In-Flight?.